Keep up the good Work!
Your technical support is fast and always very helpful. In my business that is the biggest concern. I have never had to worry since I signed up with ImageLinkUSA.
Marc Holt
(Holt WorldWide)
To keep our standards high, and reach our goal of providing first class service to all our clients, we must have in place strict standards on items of possible abuse. These items include SPAM, insecure scripts and SSH access. Each item is listed below and we highly recommend all our clients to review.
ImageLinkUSA provides our clients with Web Hosting accounts that permit the use of CGI files, PHP scripts, and other executable programs. Because these scripts use much more system resources than standard HTML pages, certain restrictions must be made governing the use of such "active content" systems. Under most circumstances, we are able to pin-point it to the offending account on the system. The following rules apply to all "active content" files as listed above:
The script must use low system resources.
Scripts that consume a large amount of our RAM or processor will be subject to immediate suspension until the owner can be notified and an alternative solution is reached.
No more that 20% Used
Each user account may not use more than 20% of system resources at any given time. If an account is consistently using 20% or greater system resources, the account holder will be warned and if no action is taken, the account may be suspended.
The scripts may not interact with any server configuration or hardware. Accounts running these scripts are subject to immediate account termination without refund.
No Remote Scripts
The script can not be used or referenced from any other site not hosted by ImageLinkUSA.
The script must execute in a timely fashion.
Any script that uses the processor for more than a few milliseconds is subject to removal.
Keep it Friendly
Any script that appears to be designed specifically to attack or otherwise maliciously affect the server is completely unacceptable, and if such scripts are found in your account the account will be terminated immediately and your actions will be reported to the proper local, state, and federal authorities and legal action will be taken to prosecute the account holder to the fullest extent of the law by ImageLinkUSA.
Perl-based chat room scripts are strictly prohibited.
Scripts must be kept secure.
Unnecessary chmoding scripts to 777 is a violation of this policy. Keeping scripts in a publicly viewable directory (one without a index.html file) is also in violation of this policy.
Any accounts with scripts found in violation of these policies are subject to future scrutiny of all CGI, Perl, and PHP scripts by our System Administrators. If a script is found to be harmful to the system, it will be killed immediately and the account locked down until the account owners have been contacted. Malicious scripts are subject to immediate account termination without refund of any pre-paid monies.
Inappropriate SSH Access
Since we do allow SSH access to accounts ( Jailed Shell Only ), we must monitor your activity through this access as well. We do not allow the use of VI on our servers due to inexperienced users are not familiar with how to properly close a session. Those sessions will continue to run, slowly consuming system resources. Any account found abusing their SSH access ( if granted ) will have that access terminated without the ability to reactivate.
Why do we have this policy?
A Virtual Server is shared. As such, there are many accounts per machine. In all fairness, ImageLinkUSA cannot allow one or two clients to use all of the System resources on a shared machine and have all other clients on the machine suffer because of it. Excessive CPU usage by one or more clients causes extreme slowness in all areas: FTP, Email, Web Sites and more. If the CPU usage gets too far out of hand, all sites hosted on the machine will return Errors and not be accessible in any way. This usage affects our uptime guarantee percentage and will not be tollerated. In order to guarantee uptime, we must monitor all script usage, on all servers.
What happens if I violate this policy?
All accounts that are found to using excessive amounts of system resources will receive an email warning from ImageLinkUSA. This warning will inform you that immediate action must be taken to optimized your script. If you do not reduce the usage within 24 hours of the email being sent, your account may be cancelled.
